TERMS & CONDITIONS
Please read the terms and conditions below. We have tried to be as clear as we can. By purchasing from our store you are accepting the conditions below and are liable to the terms. These terms should not be confusing, our aim is to protect you as a buyer and us as a seller. If anything is unclear please contact Predator Power immediately.
GENERAL TERMS AND CONDITIONS
While every effort is made to depict products accurately, images found on this website do not necessarily depict the product with which they are linked and are used purely for illustrative purposes only. Our aim is to achieve 100% customer satisfaction. We entrust to all our customers that if there is dissatisfaction by the customer and this is deemed to be reasonable then we will do all we can to resolve any problems in question. We are open to social feedback but no negative comments regarding PredatorPower or our partners shall be posted by the customer on any internet or other forums, blogs, magazines or any other form of media without contacting us prior to this in order to resolve the issue. Breach of our terms in this regard will result in one or more of the following: cessation of all works/retention of all parts by us until due payment up to point of cessation / a financial penalty to the customer reflecting damages caused. The exhaust tips are powder coated in a ceramic powder coat to ensure heat and corrosion resistance. We are not liable for damage caused by the exhaust pipe being shortened. Please use a high temp paint to hide the exhaust tailpipe. Shortening the exhaust pipe so that it is flush exposes the tips directly to 450 Celsius which can cause discolour to the paint Some of the proposed modifications may take the vehicle beyond the scope of the vehicle manufacturer’s original design briefs and intended use, possibly with impact on other parts/systems of the car, for which the vehicle owner/keeper accepts all responsibility and liability. Any additional products/costs / required or desired to complement/augment etc a particular agreed conversion are the responsibility of the customer. During installation/whilst carrying out any works we cannot be held responsible for the failure of malfunction of parts already worn/damaged parts on the vehicle which may subsequently fail or deteriorate during or after installation/works. Predator Power operate a Zero tolerance policy with regards to unreasonable, abusive or threatening behaviour, statements or demands by customers. Whilst we endeavour to supply the best quality parts possible to our customers it’s often apparent on some aftermarket items that some modifications to the item/vehicle are required to obtain perfect fitment, please appreciate this. Naturally, aftermarket items which are cheaper than the original manufacturer item are often not up to the same exact quality as the original manufacturer part.
PAYMENT AND PRICES
International orders can normally only be accepted via Paypal, International Money Order, Western Union Transfer or Electronic Bank Transfer. Please enquire for more details. Special order, custom-made and/or import items must be prepaid in full and are nonrefundable. In some cases, we will accept a nonrefundable deposit of at least 25% of the total value of the goods against special order items. Please note that due to high administration charges some credit card transactions may incur a 3% levy. Gift Vouchers cannot be used for the purchase of items in Sale / Special Offer promotions.
DELIVERY AND IMPORTANT INFORMATION ABOUT COURIER / POSTAL DELIVERIES
THIS IS VERY IMPORTANT. PLEASE READ. It is the customer’s full responsibility to check and examine an item(s) being delivered by the postal service or a courier service before signing for receipt of the item(s). When signing for the item it is stated ‘received in good condition’. The courier or postal service will not offer compensation or a claim for damage to goods caused by them after the item has been signed for. Before items leave our premises we check them to assure good undamaged condition and we pack the item(s) well to avoid damage whilst it is en route to you. We cannot offer compensation or a claim for any damaged goods that have been signed for in good condition or ‘unchecked’ with the courier / postal service. The only circumstances when we can make a claim and provide compensation/replacement for a damaged item(s) is when the item(s) is checked and signed for as damaged. You must insist that the courier driver waits whilst the item(s) being delivered is inspected before you sign for it, even if the courier objects to this. It is their obligation in the terms and conditions set out by our couriers that the driver is to wait whilst goods are inspected. Please appreciate that the courier drivers get paid commission on the number of deliveries they carry out per day, so this is the reason why they may want to leave you quickly and get on with their next delivery. The customer should not instruct the courier to leave an item(s) in a location without a signature. If this happens and losses or damages occur we will not be responsible or be able to offer a claim. Also, if items are signed for by a 3rd party, friend or neighbour etc they must check the item before signing for receipt. If there are damages present on the item it must be signed for as damaged otherwise we cannot claim from the courier and therefore cannot offer compensation or replacement parts. An item(s) being delivered by courier/postal service must not be signed for as ‘unchecked’. The item(s) must be checked for damages before signing. The only circumstances that we will be able to offer a claim/ compensation/replacement for damaged item(s) are if it has been checked and signed for as damage. We will always endeavour to deliver orders as quickly as possible; due to the specialist nature of some of our items and also our reliance at times on third-party suppliers, we cannot always guarantee exact delivery times; orders can not normally be cancelled due solely to a delay on an estimated delivery time. We cannot be held responsible for delays caused by our suppliers, third-party errors or delivery delays or any other unforeseen issues.
INSTALLATION
We can provide help and assistance on fitting parts and our website provides guides on how to fit our most popular items. These should be used as a guide and you (the buyer) accept that you follow these guides at your own risk, you are accepting liability for any issues with fitment or subsequential damage from fitting the parts – Predator Power cannot be held responsible for this.
QUALITY AND FITMENT OF AFTERMARKET PARTS
Some of the parts we sell are non-original manufacturer parts and are made in the aftermarket sector. We must stress that on all parts we sell we aim for them to be the highest quality possible, but with aftermarket items, there can be a tolerance to fitment and quality from that of an original manufacturer's part. This means that sometimes they are handmade or more often than not are made from tooling/moulds which may or may not be as specific as an original manufacturer part and may result in the item not be as accurate as the original manufacturer part. When purchasing aftermarket items the buyer understands and accepts that there could be a tolerance from an original vehicle manufacturer's part. This may mean that adjustments/modification at the time of fitting need to be made, adhesives may need to be used or small modifications to the aftermarket part purchase may need to be made. The overall quality of aftermarket items may also have a tolerance from the quality of an original manufacturers part. An example of this could be small imperfection or blemishes. Quality imperfections we aim to keep to a minimum, however, can appear on aftermarket items due to the nature of their manufacturing processes. If you feel blemishes or imperfection in the product that has been delivered are outside of your tolerances its important you raise this before installation. It is your (the buyer's) responsibility to check and raise queries prior to installation as returns and exchanges post-installation will be invalid. We recommend fitting by a specialist workshop who has expertise in fitting aftermarket items, not just original manufacturer parts. If the buyer takes an aftermarket part to a main dealer or to a company who is not open to fitting aftermarket items and carrying out any necessary modifications to do so in some cases they will often be turned away saying that the product will not fit. This will often be more so due to the incapability of the installing workshop instead of the product not being able to be fitted to the vehicle. We aim for all of our aftermarket products that we sell to have had been test fitted (or at least another product from the same mould/tooling) at an earlier time in our workshop before selling to our customers. As the seller, we are here to help and offer advice if possible with any installations of our aftermarket parts supplied if required. We cannot cover return delivery costs or refund delivery cost of aftermarket items that have minor imperfections or need minor modifications as this is to be accepted when buying an aftermarket product and the buyer is to fully accept this before purchasing When buying aftermarket products from our website, on the telephone or in-store from us the buyer agrees to our terms and conditions. Quality and fitment tolerances on aftermarket products applies to all sellers, not just us. However, we outline this to our customers in honesty instead of offering perfection quality, which is sometimes not realistic on aftermarket items.
WARRANTY
Items are covered by our 6-month warranty. This covers for defects as a result of the manufacturing process. It does not cover any defects or damage that may have occurred as a result of wear and tear through use, or for any accidental damage. Our paintwork carries a 2 -year warranty. Please call us on +44 7949166501 for full details of coverage. No warranty is given or implied on any goods if used for racing, track days or similar events.
THE WEBSITE
All content on this website belongs to Predator Power and must not be copied or reproduced in part, or in whole, without the owner's specific written permission. Although we endeavour to ensure all information on this website is correct and up to date, we offer no guarantee of this. All images are for illustration purposes only and are not always 100% accurate to the product that you are ordering. Please contact us to verify details before making any decisions. We will not be responsible for any losses incurred as a result of errors on the website. We do not accept any association with, or links to this website, without specific written consent from ourselves. We reserve the right to withdraw this consent if we feel an association has been made inappropriately or incoherent with company policies. We are not responsible for any information or content provided by third parties that are linked to this website.
